Our Company
Established in 1978, First General Services continues to lead the property restoration industry in technological innovations. With the adoption of the newest technologies, improvements in our range of service offerings and advancements in our property saving and restoration practices are ongoing. In addition, our level of service, dependability, reliability and ability to answer your questions in real time is increasing. When coordinating your restoration needs, our focus is always on offering you comfort, peace of mind and satisfaction in an otherwise stressful situation. We tailor our service to your needs.
Our Leaders
Michael Flatt, P.Eng., M.B.A – CEO
John Sobeck, COO
Lou Abbruzzese, P.Eng., VP Technology
Jackie Bassel, VP Quality Control
Radu Ulici, CFO
Our Team
First General Services is committed to assisting you with the task of appropriately presenting your claim to your insurer. From immediate stabilization to ultimate property and contents restoration, we are with you, every step of the way, with detailed documentation and accurate scheduling to ensure the successful restoration of your life.
First General Services is committed to meeting key performance indicators that establish high service standards. Quarterly audits of each affiliate by Head Office ensure we meet those goals. Our warranty is among the industrys’ longest.
First General Services is committed to maintaining consistent service levels even during periods of high claim volumes by calling on neighboring affiliates under Head Office management as required.
First General Services employs only well trained and skilled technicians and tradesmen using state of the art technology to handle any part or all of your restoration needs.
Our Commitment
From our customer service representatives to our project managers, every affiliate in our professional restoration network understands your needs. We are committed to working with you through each stage of the restoration process, allowing you the security and relief that your property is in good hands.
First General Services meets the highest ethical standards supported by a mediation protocol through Head Office that ensures client satisfaction. If for any reason you cannot gain satisfaction at the affiliate level, you can call on our executive team at 1-877-888-9111.
Customer Testimonials
For over thirty years, First General Services affiliates have been the leading choice for your insurance restoration needs.  See who we work with.
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